Support

Getting started

Just received your SenseDoc? Make sure you have it fully recharged, install SenseAnalytics, plug the SenseDoc in your computer, configurate as you wish, and go!

It’s as easy as that.

Need accelerometry at 50Hz? GPS tracking every 5 seconds? Then you’re ready to go with the default settings. Need to change these parameters, add heart-rate monitoring, and send data over the air? With an easy-to-use advanced setting panels, you can specify all parameters for your very unique project!

After sales

Let us know if there is anything we can do for you, our dedicated after sales team is here to help!

FAQ

Yes, the SenseDoc contains an embedded GPS and accelerometer to provide location and physical activity estimates, while local range 2.4 GHz communication protocols (ANT and OpenBeacon) allow to further connect additional compatible sensors. So you can track location with the GPS and assess physical activity (number of steps, sedentary time, and METs), while recording data from paired sensors such as heart rate monitors, or weight scales.
All ANT+ devices are compatible with the SenseDoc. See directory of compatible products at thisisant.com/Directory. Some ANT protocols may not be available by default. Please contact us for compatibility confirmation.
OpenBeacon is a short-range 2.4GHz open source protocol that allows to add tagging possibilities, for example for social tagging. See all possibilities here: http://www.openbeacon.org/
Yes, the SenseDoc was designed to allow for sociometric reading. Currently, the SenseDoc detects Garmin Geocache Chirps at local ranges. Geocache chirps are small devices that you can either wear or attach to specific locations or objects. When a SenseDoc gets close to a Chirp, the Chirp number will be recorded, along with a timestamp. If your subject wears a SenseDoc, and his/her peers wear Chirps, social contact between subject and peers will be recorded. If subjects and peers wear SenseDocs, all social contacts between all network members will be recorded.
To measure mobility indoors, the SenseDoc uses the ANT+ protocol, with complementary Geocache Chirps. Chirps are placed in rooms or on doorframes at known locations. The SenseDoc records the chirps that are within range. When the subject wearing the SenseDoc moves from one room to another, chirp identification numbers are recorded along with timestamps. The Chirp log therefore provides a timetable of interior mobility.
With the capacity to detect Geocache Chirps, one can track use of objects. Simply attach a Geocache Chirp to an object (under the saddle of a bicycle, in a car, on a chair, on a computer), and track co-presence of subject and object, to estimate usage.
One of our objectives was to provide a device with strong battery life, because we knew this was an important issue when monitoring patients. This is why the SenseDoc contains a strong 2,500 mAh battery! Now, battery life does of course depend on usage type. As the number of activated features increase, or if temperature is very low, battery life will decrease. As an indication, tests done under ‘normal’ wear conditions with 50Hz raw accelerometry and 1 second GPS tracking showed continuous tracking for over 50 hours without recharge. If sleep function is activated, and based on a 8-hour night sleep time, 80 hours of tracking translate into roughly 5 days of continuous tracking without recharge. If real-time data transmission is activated, battery life will be shorter, because cell-phone capacities are generally energy consuming. Of course, you can test how long the battery holds with your own settings.
Yes! It is because we wanted a product that was adapted for all age groups that the design is simple and shock-resistant. We purposefully built a sensor without a screen to limit interaction with the subject, and simplified use. The SenseDoc simply has one ON/OFF button, and two LEDs, one indicating status, and the other indicating charging mode. To make things even simpler, you can set up the LED with your very own parameters.
No, it is not. The SenseDoc needs to be taken off when showering or swimming.
All data are saved in raw format by default and can be transferred with the SenseAnalytics software in a binary .bin database file. Secondary datasets with derived variables including GPS track, accelerometry variables, or ANT readings can further be exported in .csv format for easy import in your favorite statistical analysis or GIS software!
Mobysens Technologies Inc. was created in 2013 with the idea to design new wearable sensor technologies that would be most adapted to track people in their environments. Currently, Mobysens brings together two persons with an engineering background and a health scientist.
Mobysens’ mission is to help and contribute to understand how humans interact with their environments. By offering innovative wearable solutions to measure people and their environments, our solutions open ways to dig deeper in the understanding of who we are.
Mobysens products are guaranteed against manufacturing defects one (1) year from the original date of purchase. Mobysens will repair or replace your product if your product has a manufacturing defect that is covered by the warranty. Mobysens is not responsible for shipping costs associated with warranty returns.